ed222 Privacy
Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data ed222 collects when you use our platform, how that data is used, who it may be shared with, and what rights you hold over your own information. We are committed to handling your data with transparency and care.
Our Commitment
How ed222 Approaches Data Privacy
The following cards summarise the core principles that guide how we collect and handle personal data at ed222. The full legal text of each principle is set out in the sections below.
Minimal Data Collection
ed222 collects only the personal data that is genuinely necessary to deliver our services, verify your identity, process your payments, and meet our compliance obligations. We do not collect data speculatively or for purposes we have not disclosed to you.
Secure Storage and Transmission
All data transmitted between your device and the ed222 platform is protected by SSL encryption. Stored personal data is held on secured infrastructure with access restricted to authorised personnel on a strict need-to-know basis. We do not store payment card numbers in full on our servers.
No Sale of Personal Data
ed222 does not sell, rent, or trade your personal data to any third party for marketing, advertising, or commercial purposes. Data is shared only with the service providers needed to operate the platform — such as payment processors, identity verification partners, and game providers — and only to the extent necessary.
Your Rights, Respected
You have the right to access the personal data we hold about you, to request corrections, to ask us to delete your data where there is no legal obligation to retain it, and to object to certain types of processing. All such requests can be submitted to [email protected] and will be handled promptly.
Defined Retention Periods
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data is typically retained for a minimum of five years following account closure to satisfy anti-money-laundering and financial record-keeping requirements. Data that is no longer needed is securely deleted or anonymised.
Transparent Communications
ed222 will only send you promotional communications where you have consented to receive them. You may withdraw your marketing consent at any time by contacting our support team. Transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — are sent as part of the service and are not subject to marketing opt-out.
Section 01
Data Controller
ed222 is the data controller responsible for the personal data collected and processed through the ed222 platform at ed222.io. As data controller, ed222 determines the purposes for which and the means by which personal data is processed, and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.
If you have any questions about how ed222 handles your personal data, or if you wish to exercise any of the rights described in this policy, you may contact our data support team at [email protected]. All data-related enquiries are handled in English and will receive a substantive response within 30 days of receipt.
Section 02
Data We Collect
ed222 collects the following categories of personal data, depending on your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | Account registration and identity verification |
| Contact Data | Mobile phone number, email address, city/district of residence | Account registration and communication preferences |
| Financial Data | bKash/Nagad/Rocket wallet number, Visa/Mastercard last four digits, transaction history | Deposit and withdrawal processing |
| Account Data | Username, hashed password, account balance, bonus history, responsible gaming settings | Account creation and ongoing use |
| Gaming Data | Bet history, game session logs, win/loss records, game preferences | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automatic collection during platform use |
| Document Data | Copies of government-issued ID, proof of address, selfie images for liveness verification | Identity and age verification on request |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact ed222 support |
ed222 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly necessary for age and identity verification purposes. Where document images are submitted for verification, they are processed solely for that purpose and are not used for any other form of profiling.
Section 03
How We Collect Data
ed222 collects personal data through the following means:
- Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or otherwise interact with the platform.
- Automatically — when you access and navigate ed222.io, our platform automatically collects technical data including your IP address, browser characteristics, device identifiers, and session activity logs via server logs and cookies.
- From third-party service providers — identity verification partners may provide us with the results of checks conducted on the documents you submit. Payment processors confirm transaction status and may provide transaction reference data. Fraud prevention services may provide risk-scoring information associated with your account or device.
- From game providers — game session data, including wagers placed and outcomes, is received from our third-party game providers as part of the normal operation of the platform.
Section 04
Purposes of Processing
ed222 processes your personal data for the following purposes:
- Account management: Creating, maintaining, and administering your ed222 account, including processing login requests, updating account settings, and managing responsible gaming tools.
- Identity and age verification: Confirming that you meet the minimum age requirement of 21 years and that your identity matches the information provided at registration.
- Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other approved payment methods.
- Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, account takeover, and other prohibited conduct on the platform.
- Legal and regulatory compliance: Meeting our obligations under applicable anti-money-laundering (AML), counter-terrorist financing (CTF), and data protection laws.
- Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
- Responsible gaming: Monitoring account activity to identify signs of problem gambling and to facilitate the use of self-exclusion, deposit limits, and cooling-off tools.
- Platform improvement: Analysing aggregated, anonymised usage data to understand how users interact with the platform and to improve features, performance, and user experience.
- Marketing communications: Sending you promotional offers, bonus notifications, and event information where you have provided consent to receive such communications.
Section 05
Legal Basis for Processing
ed222 processes personal data on the following legal bases:
- Contractual necessity: Processing your identity data, contact data, financial data, and account data is necessary to fulfil our contract with you — that is, to provide the ed222 betting and gaming service you have registered to use.
- Legal obligation: Processing for the purposes of identity verification, age verification, AML compliance, and financial record-keeping is required by applicable law. ed222 is obligated to carry out these processing activities regardless of your consent.
- Legitimate interests: Processing for fraud prevention, platform security, and aggregated analytics is carried out on the basis of ed222's legitimate interest in operating a secure, fair, and commercially viable platform. These processing activities do not override your individual privacy rights.
- Consent: Processing your data for direct marketing purposes is carried out solely on the basis of your explicit consent, which you may withdraw at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Section 06
Data Sharing
ed222 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other approved payment providers receive the financial data necessary to process your transactions. These providers are bound by their own data protection obligations.
- Identity verification partners: Third-party KYC (Know Your Customer) and AML service providers receive the identity documents and personal data you submit for verification purposes. These providers process data strictly for verification and compliance purposes.
- Game providers: Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and other game providers receive the account and gaming data necessary to deliver their games within the ed222 platform. Game providers do not receive your financial payment details.
- Fraud prevention services: Specialist fraud detection and risk management providers may process technical data and account activity data to provide risk assessments that help protect the platform and its users.
- Legal and regulatory authorities: ed222 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required by applicable law, or where necessary to protect the rights, property, or safety of ed222, its users, or the public.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of ed222's business, personal data held by ed222 may be transferred to the acquiring entity as part of that transaction. Users will be notified of any such transfer and any changes to this policy that result from it.
All third parties with whom ed222 shares personal data are required to handle that data securely, to use it only for the specified purpose, and to comply with applicable data protection standards. ed222 does not permit third-party service providers to use your data for their own marketing purposes.
Section 07
International Data Transfers
ed222 operates primarily in and for the Bangladesh market. Some of our third-party service providers — including game providers and identity verification partners — may be located in or process data in countries outside Bangladesh. Where personal data is transferred internationally, ed222 takes reasonable steps to ensure that the receiving party provides an adequate level of protection for your data, consistent with the protections described in this policy.
Where data is transferred to providers located in jurisdictions that may have different data protection standards from those applicable in Bangladesh, ed222 implements appropriate contractual safeguards — such as data processing agreements — to protect your personal data throughout the transfer and processing chain.
Section 08
Retention Periods
ed222 retains personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law. The following general retention periods apply:
- Active account data: Retained for the duration of your account's active life, plus a minimum of five (5) years following account closure to satisfy financial record-keeping and AML requirements.
- Transaction records: Retained for a minimum of five (5) years following the date of the transaction.
- Identity verification documents: Retained for a minimum of five (5) years following account closure, or longer where required by applicable law or an ongoing regulatory investigation.
- Customer support correspondence: Retained for three (3) years from the date of the last communication in the relevant support thread.
- Technical and log data: Retained for up to twelve (12) months from collection, after which it is anonymised or deleted.
- Marketing consent records: Retained for the duration of your account's active life, or until you withdraw consent — whichever comes first. Proof of consent withdrawal is retained for three (3) years.
At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you. Where deletion is not immediately possible due to technical constraints — for example, data held in backup systems — ed222 will ensure that the data is isolated and protected from further processing until deletion is possible.
Section 09
Your Rights
You have the following rights in relation to the personal data ed222 holds about you. To exercise any of these rights, please contact us at [email protected] with a clear description of your request and sufficient information to verify your identity.
Right of Access
Request a copy of the personal data ed222 holds about you, along with information about how it is being processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data held in your ed222 account.
Right to Erasure
Request deletion of your personal data where there is no overriding legal obligation requiring its continued retention.
Right to Restriction
Request that we restrict processing of your data in certain circumstances, such as while a rectification request is being assessed.
Right to Portability
Request a structured, machine-readable copy of the data you have provided to ed222, for transfer to another service provider.
Right to Object
Object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.
ed222 will respond to all valid rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period. ed222 will not charge a fee for handling rights requests, unless a request is manifestly unfounded or excessive.
Section 10
Security Measures
ed222 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and the ed222 platform.
- Encryption of stored sensitive data, including password hashes and financial identifiers.
- Role-based access controls limiting access to personal data to authorised personnel with a documented need to access it.
- Regular security assessments and penetration testing of the platform infrastructure.
- Two-factor authentication (2FA) options for user accounts to reduce the risk of unauthorised account access.
- Automated monitoring systems designed to detect and flag unusual account activity in real time.
- Staff training on data protection obligations and secure data handling practices.
Despite these measures, no data transmission over the internet or electronic storage system is completely secure. ed222 cannot guarantee the absolute security of your data, and you use the platform at your own risk in this regard. You are responsible for keeping your account credentials confidential and for notifying ed222 immediately if you believe your account has been compromised.
Section 11
Cookies and Tracking Technologies
ed222 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on ed222.io:
- Strictly necessary cookies: Required for the platform to function correctly. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery. These cookies cannot be disabled.
- Functional cookies: Used to remember your preferences, such as language settings, display preferences, and responsible gaming tool configurations, so that you do not need to re-enter them on each visit.
- Analytics cookies: Used to collect anonymised data about how users navigate ed222.io — such as which pages are visited most frequently and how long users spend on each section. This data is used in aggregate form to improve the platform and is not linked to individual user identities.
- Security and fraud prevention cookies: Used to identify and track devices associated with suspicious or fraudulent activity, in order to protect the platform and its legitimate users.
ed222 does not use third-party advertising or retargeting cookies. We do not share cookie data with advertising networks or social media platforms for targeted advertising purposes.
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the platform and prevent you from accessing certain features, including your account.
Section 12
Minors
Parents and guardians who believe that a minor under their care has registered an account on ed222 are asked to contact us immediately at [email protected] so that we can take prompt remedial action. ed222 takes underage gambling and the protection of minors' data extremely seriously.
Section 13
Marketing Communications
ed222 may send you promotional communications — including bonus offers, new game announcements, tournament notifications, and seasonal promotions relating to events such as the BPL, IPL, T20 World Cup, and ICC tournaments — by SMS, email, or in-platform notification, provided that you have given your explicit consent to receive such communications.
You may withdraw your marketing consent at any time by:
- Contacting ed222 support at [email protected] and requesting removal from all marketing lists.
- Using the unsubscribe link included in any marketing email sent by ed222.
- Adjusting your notification preferences within your ed222 account settings.
Withdrawal of marketing consent will not affect your ability to use the platform or your entitlement to transactional communications. Transactional messages — such as deposit confirmations, withdrawal processing updates, password reset notifications, and security alerts — are sent as a necessary part of the service and will continue to be sent regardless of your marketing preferences.
ed222 will never send marketing communications to any account holder who has self-excluded or who has been identified as a potentially vulnerable player.
Section 14
Policy Changes
ed222 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the structure of our business. Where a change is material — meaning it significantly affects your rights or the way your data is processed — ed222 will provide at least 14 days' advance notice by displaying a prominent notice on the platform and, where practicable, by sending a notification to your registered email address or mobile number.
The effective date at the top of this policy indicates when the current version came into force. Your continued use of the ed222 platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of, and agreement to be bound by, the revised policy.
We encourage you to review this policy periodically. The most current version is always available at ed222.io/privacy-policy.
Section 15
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ed222 handles your personal data, please contact our support team. All privacy-related enquiries are handled in English and will be acknowledged within 2 business hours and responded to substantively within 30 days.
When contacting us about a data rights request, please include your registered username and a brief description of your request so we can handle it efficiently. We may ask you to verify your identity before processing a rights request.
Your Data Is Safe With ed222
Now that you understand how we protect your privacy, explore the full ed222 experience — cricket betting, live casino, slots, and more. For adults aged 21 and above only.
21+ only. All betting and gaming involves financial risk. Please gamble responsibly.